Frequently Asked Questions

Everything you need to know about our luxury collections and services.

What materials are used in King Jewelers pieces?

We use only the finest materials, including 14k and 18k solid gold, sterling silver, and ethically sourced, GIA-certified diamonds and gemstones.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping for last-minute gifts, with all orders fully insured during transit.

What is your return and exchange policy?

We offer a 30-day return policy for a full refund or exchange, provided the item is in its original, unworn condition with all security tags attached.

Do you offer a warranty on your jewelry?

Yes, every purchase includes a limited lifetime warranty that covers manufacturing defects. We also provide one complimentary professional cleaning and inspection per year.

Can I customize a piece of jewelry?

Absolutely. Our master jewelers specialize in custom designs. You can book a consultation to create a bespoke piece from scratch or modify an existing design.

How do I find my correct ring size?

We provide a comprehensive sizing guide on our website. Alternatively, you can request a free physical ring sizer to be mailed to your home for the most accurate measurement.