Returns & Exchanges

At King Jewelers, we want you to be completely satisfied with your purchase; if you are not entirely happy, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place your jewelry in its original presentation box and secure it within a shipping carton along with all certificates and documentation.

3

Ship with Pre-paid Label

Affix the provided pre-paid, insured shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our master jewelers verify the condition of the piece, we will process your refund or ship your new selection within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing